Privacy Policy
Effective Date: 12 June 2025
Mathur Agro Harvest Private Limited (“MAH”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mahbharat.com, make purchases, or interact with us.
1. Who We Are
We are a registered private limited company in India selling premium spices and food products under the brand “MAH.” We operate through the domain mahbharat.com and other authorized platforms.
2. Information We Collect
We collect the following categories of personal information:
A. Personal Data
Full name
Phone number
Email address
Billing and shipping address
B. Transaction Data
Order details
Payment confirmation via Razorpay (We do not store card details)
C. Technical Data
IP address
Browser type, device type, operating system
Session cookies and browsing behavior on our site
3. How We Collect Your Data
We collect data directly from:
Website checkout forms
Newsletter/email subscription forms
Customer support messages
Automatic tracking through cookies and analytics tools
4. How We Use Your Data
We use your data for the following lawful purposes:
| Purpose | Legal Basis |
|---|---|
| To process and deliver your orders | Performance of a contract |
| To send transactional updates (SMS/email) | Consent & contractual necessity |
| For support and dispute resolution | Legitimate interest |
| To improve user experience via analytics | Legitimate interest |
| For marketing/promotions | Your consent (opt-in) |
| To comply with tax, legal, or regulatory obligations | Legal obligation |
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
Maintain cart sessions
Enable logins
Collect anonymized visitor insights via tools like Google Analytics
You can control cookies via browser settings, but disabling them may impact site functionality.
6. Sharing and Disclosure of Data
We do not sell your personal information.
We may share necessary data only with:
Razorpay (for payment processing)
Courier partners (for delivery)
Customer communication tools (email/SMS updates)
Analytics services like Google Analytics
All third-party vendors follow strict data protection standards and only access what is required.
7. Data Retention
We retain your personal data:
For as long as necessary to fulfill your order
For up to 5 years for legal and tax record-keeping
Or until you request deletion (as permitted under law)
8. Your Rights
You have the right to:
Access or correct your personal data
Request deletion (where legally applicable)
Withdraw marketing consent at any time
File a complaint with data protection authorities
To exercise your rights, email: privacy@mahbharat.com
9. Data Security
We take strong technical and organizational measures to protect your information, including:
SSL encryption on our website
Access restrictions to internal systems
Secure third-party payment and hosting providers
10. International Visitors
Our website is intended for users in India. If you’re accessing it from outside India, you consent to data transfer and processing in India.
11. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
Last updated: 12 June 2025
12. Contact Us
If you have any questions or concerns about our privacy practices:
Mathur Agro Harvest Private Limited (MAH)
403 Deep Shree Green, DCM Road, Kota, Rajasthan – 324006, India
📧 privacy@mahbharat.com
📞 +91-7073902746