Terms and Conditions

Effective Date: 12 June 2025

Welcome to mahbharat.com. This website is owned and operated by Mathur Agro Harvest Private Limited (MAH). By accessing, browsing, or using this website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use this website.

1. Company Details

  • Company Name: Mathur Agro Harvest Private Limited

  • CIN: U10795RJ2025PTC102843

  • GSTIN: 08AATCM3788M1ZD

  • Registered Office: 403 Deep Shree Green, DCM Road, Kota, Rajasthan – 324006, India

2. Definitions

  • “Website” refers to mahbharat.com

  • “User”, “You” means any person using the website

  • “We”, “Us”, “Our” refers to Mathur Agro Harvest Pvt. Ltd.

  • “Products” means spices and food items sold under the brand name MAH

3. Eligibility

You must be at least 18 years of age or accessing the website under the supervision of a legal guardian to make a purchase.

4. Product Information

  • We take every effort to display accurate product information, including weight, packaging type, and ingredients.

  • However, minor variations in color, texture, or aroma may occur due to photography, monitor settings, or natural spice variations.

  • All products sold are intended for domestic, personal consumption only.

5. Pricing and Taxes

  • All prices are in INR (₹) and inclusive of applicable GST unless stated otherwise.

  • We reserve the right to modify product pricing at any time without prior notice.

  • Any promotional pricing or offers will be valid only during the advertised period and subject to stock availability.

6. Orders and Acceptance

  • Once you place an order, you will receive an email confirmation from Razorpay or us.

  • This does not constitute final acceptance; we reserve the right to cancel or reject the order if:

    • Payment fails or is reversed

    • Product is out of stock

    • Delivery location is unserviceable

    • Order appears fraudulent or suspicious

7. Payment Terms

  • Payments are securely processed via Razorpay, which supports UPI, credit/debit cards, net banking, and wallets.

  • We do not store your payment information on our servers.

  • Orders are only processed once payment is confirmed.

8. Shipping and Delivery

Refer to our Shipping & Delivery Policy for timelines, charges, and courier details.

  • Orders are shipped within 24-48 hours unless otherwise stated

  • Delivery timelines vary by location and are estimates only

  • We are not liable for delays caused by weather, logistics providers, or force majeure

9. Cancellation and Refund

Refer to our Cancellation & Refund Policy for detailed procedures.

  • You may cancel within 12 hours or before dispatch.

  • Refunds are processed back to the original payment method within 7–10 working days.

10. Intellectual Property

  • All content on this website, including product images, descriptions, logos, packaging, designs, and text, is the intellectual property of MAH.

  • You may not reproduce, modify, distribute, or commercially exploit any content without our written permission.

11. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Interfere with its operation or security

  • Upload viruses or malicious code

  • Post false, defamatory, or misleading content

12. Reviews and Feedback

  • By submitting a review, testimonial, or suggestion, you grant us the right to use, reproduce, and display it publicly across platforms.

  • We reserve the right to moderate or remove inappropriate content.

13. Limitation of Liability

  • Our liability is limited to the value of the order in question.

  • We are not liable for indirect, incidental, or consequential damages (including loss of data, income, or goodwill) from using the website or products.

  • MAH does not provide any medical, dietary, or nutritional advice; always consult a doctor before using any spice blend for health purposes.

14. Third-Party Links

This website may contain links to third-party sites. We are not responsible for the content or practices of those sites.

15. Indemnification

You agree to indemnify, defend and hold harmless Mathur Agro Harvest Pvt. Ltd., its directors, officers, and employees from any losses, liabilities, claims, or demands arising from your use of the site or violation of these terms.

16. Termination

We reserve the right to suspend or terminate your access to the website at any time without notice, for any conduct we deem inappropriate or harmful.

17. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kota, Rajasthan.

18. Changes to the Terms

We may update these Terms occasionally. Continued use of the website after changes means you agree to the revised Terms.

19. Contact Information

For questions, complaints, or feedback:

Mathur Agro Harvest Private Limited
403 Deep Shree Green, DCM Road, Kota – 324006, Rajasthan, India
📧 orders@mahbharat.com
📞 +91-7073902746

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