At Mathur Agro Harvest Pvt Ltd, we maintain strict quality checks to ensure that every product delivered meets our standards.
1. No Return & No Refund Policy
- We follow a strict no return and no refund policy.
- Once an order is placed and delivered, it cannot be returned, exchanged, or refunded under any circumstances.
2. Order Cancellation
- Orders can only be canceled before dispatch.
- Once the order has been shipped, cancellation will not be possible.
3. Damaged or Incorrect Product
- If you receive a damaged or wrong product, you must inform us within 24–48 hours of delivery.
- Customers are required to share clear photos/videos as proof.
- After verification, we may provide a replacement only (no refund).
4. Non-Acceptance of Returns
We do not accept returns for:
- Change of mind
- Incorrect order placed by customer
- Minor color/packaging variations
- Delayed delivery
5. Contact Us
For any concerns, feel free to reach out:
Mathur Agro Harvest Pvt Ltd
📞 +91-7073902746
📧 onlymayank11@gmail.com
📍 403 Deep Shree Green, DCM Road, Kota, Rajasthan – 324006